Comments on: Bad Consultants http://dmiessler.com/blog/bad-consultants in search of intervals Wed, 19 Nov 2008 17:49:45 +0000 http://wordpress.org/?v=2.7-bleeding By: Darren Phipps http://dmiessler.com/blog/bad-consultants#comment-5360 Darren Phipps Sun, 02 Jul 2006 22:56:53 +0000 http://dmiessler.com/archives/796#comment-5360 <p>I think this true of consultants in general, there are many technically competant consultants who lack the customer presence to understand what the customer wants, or needs, These are easy listening skills, remember it is the customers pains we are there to solve, and if we don't listen to them, they will never be satisfied. During the requirements gathering process, and definition period is where the requirements can be molded if there are things you know will help, but if the client sees no value, they are just bells and whistles the client paid to much for.</p> <p>You can see more tips at my blog http://coaching-consulting-unlimited.blogspot.com/atom.xml</p> I think this true of consultants in general, there are many technically competant consultants who lack the customer presence to understand what the customer wants, or needs, These are easy listening skills, remember it is the customers pains we are there to solve, and if we don’t listen to them, they will never be satisfied. During the requirements gathering process, and definition period is where the requirements can be molded if there are things you know will help, but if the client sees no value, they are just bells and whistles the client paid to much for.

You can see more tips at my blog http://coaching-consulting-unlimited.blogspot.com/atom.xml

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