Chick-Fil-A
By Daniel Miessler on July 27th, 2006: Tagged as Business | Culture | Musings
Question: Why is Chick-Fil-A so superior to other fast-food restaurants?
The difference is like night and day. Their employees seem far more educated, more curteous, and far more motivated to do good work.
During the very busy lunch hour I see people bustling to get their work done. Smiling, being nice, working. What’s wrong with these people? Did they not get the memo on the American fast-food work ethic?
More importantly, why aren’t these people giving seminars on how to conduct a business? Why don’t they share how to find good employees and maintain high standards?
Anyway…just something I’ve noticed…
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They actually have. The problem is that nobody wants to hear why they’re so successful. Chic-Fil-A is a Christian organization, and it is run based on religious principles (closed on sunday, for instance).
Now, I’m not saying they’re successful because God has blessed them or something, I just think Christianity provides a good moral compass — Love thy neighbor, etc. Our nation was (unofficially) founded on religious beliefs, which I beleive is why our nation was so great so long ago, and why it has gone downhill.
So many other businesses are founded on the question “How can we get more money?” while Chik-Fil-A is based on the question “How can we become a better witness for Christ?”. A business changes drastically when it’s main goal isn’t money.
Comment by Tim — 7/27/2006 @ 8:16 am
The one true problem with Chic-Fil-A is mentionted above but needs to be emphasized. THEY ARE NOT OPEN ON SUNDAYS! I can’t begin to count the times that I have wanted nothing to eat but Chic-Fil-A and it is…gasp…Sunday. This makes me sad. Otherwise, this place rocks.
Comment by brad — 7/27/2006 @ 10:07 am
I suspect it’s the pickle juice they presure cook the chicken in
Comment by Dave — 7/28/2006 @ 12:15 am